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Renters FAQs

For Renters

What happens if my rent is late?

We follow proven and standard practices when it comes to collecting rent, and our property managers know Florida and local landlord-tenant law. If rent is not paid on time, we take the legal steps required to collect it, which can include eviction. If you think you are going to have trouble paying, call the office early. It is far easier to work something out before a payment is missed than after.


Will my home be inspected?

Prospera Property Management periodically inspects the home you rent, inside and out. These visits confirm the property is being looked after and that the terms of the lease are being met. We give you notice before we come.


How do maintenance requests work?

Prospera Property Management provides high quality and timely maintenance on the home you rent. Our in-house maintenance staff and preferred vendor relationships reduce the amount of time you spend waiting for work to begin. Submit a request through the Maintenance Request form and we will schedule it with you.


Can I pay my rent electronically?

At most of our properties you can pay rent by electronic transfer through our online portal. Electronic payment is not available at every property, so check with the office if you are not sure whether yours is set up for it.


What will you check when I apply?

Every prospective tenant completes an application. We then carry out a background check that verifies employment, rental history, credit, and criminal history.


Will anyone need to come into my home to show it?

Prospera Property Management respects your right to privacy and would only call to schedule a viewing under exceptional circumstances.


Are satellite dishes allowed?

Under the FCC’s over-the-air reception rule you may install a satellite dish of one metre or less within the area you rent for your own exclusive use, such as your balcony or patio. Roofs, exterior walls, and shared or common areas are not available for installation, because those remain under the community’s control and drilling into them causes wear to the buildings. Please contact the office before installing anything so we can agree the location with you.


Can I change my locks?

The changing of apartment locks is prohibited. In an emergency we have to be able to reach your home when you are not there. If you need your locks changed for any reason, please contact the office and we will be happy to do it for you.


Is renter’s insurance required?

Renters insurance is not required but it is highly recommended. Your personal belongings are not covered by our insurance under any circumstance. Renters insurance is very inexpensive and a great way to protect what you own.

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